About the Company

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Support and Service

Tokki is a group of vacuum technology professionals who are passionate about new technologies. Every member of the company offers total support for reliable and high-quality equipment, from sales and design to delivery, maintenance, and so on.

Working to Build Trusted Products

As vacuum process technology professionals, Tokki provides its customers with completely satisfactory equipment.

Flexible Support of Customer Needs

Tokki’s company name is an abbreviation of a Japanese phrase meaning “special machines”. Rather than running a traditional factory line, Tokki designs and determines specifications for equipment that meets customer needs.

Quality Management that Covers All the Bases

In May 2004, Tokki was certified with the quality management international standard ISO 9001. Many of Tokki’s production and technical employees conduct thorough quality management. Also, the R&D center established in the Mitsuke factory performs leading-edge research and development on next-generation technology.

Support System

Tokki is responsible for the stable operation of equipment that it has designed, and for satisfying the demands of its customers. To meet its responsibilities, Tokki provides high-quality equipment along with after-delivery maintenance, technical and other support.

Ongoing Support in Your Region

In order to maintain a high level of quality after the equipment is completed and delivered, Tokki has opened sales offices and support centers in each region of the nation, building an excellent support system. In addition to regular inspections by professional staff members, Tokki provides prompt support when maintenance or repairs are required, or if unexpected problems should occur.

Contact Us

Please use the contact information below or the Contact Us form to send us your support related inquiries.
Please note that the time required for us to send a response will depend on the details of your inquiry.

Tokki Corporation Customer Support Department
Shinkocho 10-1, Mitsuke-shi, Niigata-ken 954-0076
Telephone: +81-258-61-4729 / Fax: +81-258-61-5986

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